V4 Preamp Controller Manual

The label is each input channel can be edited to have its own custom label. We recommend you limit labels to a max of 6-8 characters.

A full calibration cycle runs each of 4 attenuation LDRs through a 100 step LDR calibration process wherein the control signal to each LDR is adjusted until the measured resistance level equals the target value for the current volume step. The resulting control signal values are stored and used during normal volume control. For 4 LDRs, 400 separate LDR calibration steps are required for a complete calibration cycle which typically takes around 10 minutes.

The VolMax control sets the maximum initial allowable volume upon turn-on or when switching from one input to another. VolMax is an equipment protection feature that prevents accidentally starting at too a high volume.

For example, if a volume setpoint was left at a very high level when input was previously selected, VolMax automatically resets that level to the VolMax setting when subsequently switching back to that input.

VolMax is entirely user defined between 1 and 100. Setting it to 100 effectively defeats the feature. VolMax is set at 60 by default.

Version (formerly Info) is a read-only information control that has no other purpose than displaying the model name, hardware revision, firmware version, system type, and serial number.

Every Apple remote has a randomly assigned ID number between 0 and 255. That ID number can be changed (see below) if necessary. The purpose of the ID number is to allow the use of multiple Apple remotes to control different products without creating command code conflicts. For example, yuou may have an Apple remote for your Apple TV in addition to your Apple remote for your Tortuga preamp. Without ID numbers it would be chaos with both devices reacting to any remote. Pairing is usually only required with a new remote. Pairing may also be required after a major firmware upgrade.

A remote is included with each Tortuga Audio preamp and that remote will already have been paired with your preamp. However, if you lose your remote or otherwise replace it with another, you will most likely need to pair any new replacement remote with your preamp.

In mid 2023 Apple quietly ended production and sale of it’s 7 button silver remote. This sent numerous companies scrambling for a compatible aftermarket alternative. Tortuga Audio has adopted the Function101 remote as its primary remote going forward.

Yes! But the only reason for doing so is if you have two Apple remotes for two different devices and both remotes happen to have the same ID number (one chance in 256). The Apple remote ID can be changed by simultaneously pressing both the Menu and the Enter/Center key on the Apple Remote for 5+ seconds and then releasing. Nothing noticeable will happen - no beeps or flashing lights. This process will change the ID number to some new value. After changing the ID you will then have to pair the Apple remote with your Tortuga preamp.

Pairing your remote with your Tortuga preamp is a fairly straight forward process that can be accomplished in less than a minute.

Below you’ll find a step by step guide on pairing your remote.

A light dependent resistor (LDR) is the marriage of a photoresistor with a light emitting diode (LED) in a small sealed package approximately the size of an M&M candy. Each LDR has 2 pairs of wires. One pair connects to the LED end while the second pair connect to the photoresistor end.

Inside the LDR, the LED shines light on the phtoresistor. The resistance of an LDR varies inversely in proportion to the brightness of the LED with brightness determined by the control current running through the LED. Increasing LED current increases the LED brightness which in turn reduces the the photoresistor resistance.

Through precise control of its LED current, LDRs can smoothly regulate resistance over a wide enough range to provide effective high performance audio volume control.

LDRs optically isolate the control circuitry from the audio signal passing through the photoresistor. The audio signal only encounters a variable resistance that is regulated by photons (i.e. light) and not electrons.

Tortuga Audio preamps utilize LDRs to control volume (i.e. to attenuate the audio signal).

We use LDRs because their subjective sound quality is amazing. Adjectives like clear, open, unveiled, organic, articulate, and uncolored all apply to the LDR. All while maintaining excellent bass and overall dynamics even in a passive preamp.

If LDRs are so great why then why don’t all preamps use LDRs? A reasonable question with several answers.

First, LDRs are notoriously difficult to use for volume control. They are inherently nonlinear which means they are difficult to control accurately over the wide range of resistance needed for effective volume control.

Secondly, the performance curve of individual LDRs are not consistent even within the same make and model from the same production batch. Moreover, their performance curves may even drift slightly over time.

Last but not least, LDRs have higher distortion characteristics than most other alternatives although not enough that it really matters subjectively (the distortion is well below human detectable levels).

For all the above reasons most audio designers avoid taking on the challenge of using LDRs. That is not an irrational view.

Tortuga Audio took on this challenge over 15 years ago and has not looked back. We overcame these technical challenges. We are now on our 5th generation LDR preamp control technology.

When engineers talk about volume control they use the term "attenuation". Attenuation is the opposite of amplification. When you amplify an audio signal you are increasing its average voltage level. A higher voltage audio signal will be louder relative to a lower voltage signal. On the other hand, when you attenuate an audio signal you are reducing its average voltage level.

Attenuating an audio signal is typically done using a voltage divider. A potentiometer (a "pot") is the most common type of voltage divider. Almost every time you turn a volume control knob, you are turning a voltage divider pot. But not when you’re using a Tortuga Audio preamp!

The figure above shows two different voltage dividers. On the left there’s a potentiometer and on the right is a pair of LDRs configured as a voltage divider. You’ll note there are obvious similarities between the two, at least schematically.

In both examples you have an Input signal feeding into a series resistor, followed by a shunt resitor connected to ground. The Output signal is the offtake point between the series and shunt resistors.

With a conventional potentiometer, the series and shunt resistors are a single continuous resistor material with a "wiper" output defining the split between the upper series resistance and the lower shunt resistance. As the user turns the shaft of the potentiometer, the wiper physically moves across the resistance material.

With an LDR voltage divider, the series and shunt resistors are in fact each a separate discrete LDR. The Output point is always between the two LDRs. Each LDR is controlled to achieve a specific resistance level.

The governing equations of most volume control are shown below

Let’s say you have an Rseries = 5k ohms and an Rshunt = 45k ohms. That yields an effective impedance of 50k ohms as seen by any device connected to the input of the attenuator. That gives us a ratio = 45 / ( 1 + 45) = 0.9. Plugging that into our attenuation formula we get dB = 20 x log (0.9) = -2.1 dB which would yield a modest level of attenuation that would be quite loud as a practical matter.

Volume control with LDRs works basically the same as a potentiometer except that with LDRs the RSeries and RShunt resistance levels are controlled independent of each other. Once the LDRs are calibrated, a microcontroller controls each LDR to achieve the resistance ratios that correspond to the current target dB attenuation. While a pot does this mechanically, the resistance levels of both the series and shunt LDRs is done electronically with no mechanical wear parts.

Repeatable and reliable electronic control of LDRs is at the core of Tortuga Audio’s LDR volume control technology.

Impedance is another word for resistance and is usually expressed in units of "ohms". In audio, impedance often involves complex relationships between simple fixed resistance plus dynamic resistance from capacitors and inductors that vary with the frequency of the audio signal. Impedance is also another way of talking about how hard audio equipment has to work to do its job. And the harder you have to work, the harder it is to be good at your job!

Impedance of a typical volume control voltage divider is shown in the figure above as the mathematical sum of the "series" and "shunt" resistance. Most volume controllers are in the range of 10k-100k ohms. Tortuga Audio typically sets the default input impedance of its LDR volume controllers in the 20-50k range.

Audio equipment typically has both an input and an output impedance.

Input impedance tells us how hard we have to work to get a signal into a device. Devices with high input impedance place minimal current demands on connected upstream components. This is good thing and usually translates into a better sounding system because the equipment pushing the audio signal doesn’t have to work as hard.

Output impedance tells us how the output audio signal holds up under load wherein a lower output impedance is almost always better.

A device with low output impedance is like a strong, steady water main that delivers constant full pressure regardless of whatever you connect to it. The signal arrives at the next component at the intended volume and with the intended sound, regardless of what that component is or how long the cable is.

Conversely, a device with high output impedance is more like a garden hose fed by a weak pump. A weak pump struggles to maintain pressure (voltage) as flow (current) increases. Plug it into one amplifier and it sounds fine. Plug it into another and the volume drops, the treble softens, or the bass gets flabby. Long cables make the problem worse, because a weak source cannot push high frequencies through them cleanly. The essential point is this: low output impedance means the device’s sound does not change based on what you plug it into.

Conventional audio preamps have a fixed input impedance, chosen by the designer as a compromise. One of the benefits of using LDRs in lieu of fixed resistors or potentiometers is the ability to adjust the overall input impedance of the LDR attenuator. This is done entirely within the software and requires no additional hardware.

Adjustable input impedance lets the user resolve that compromise for their own system. The benefits fall into the following categories:

Impedance setting #1 is fixed at a default level in all Tortuga Audio preamps; typically 50k but may also be 75-80k in some units. All Tortuga Audio preamps are shipped with a default input impedance at setting #1. The default impedance level at setting #1 can not be changed.

The user may configure up to 9 additional impedance settings #2 through #10 each with its own impedance level between 1k and 99k. Older preamps allowed for up to 5 different impedance settings (#1 plus 4 additional). This was later increased to 10 including the default setting #1 plus 9 additional.

Once one or more additional impedance settings have been properly configured and initialized, the user is then able to instantaneously switch back and forth between impedance levels while listening to music. This flexibility allows the user determine which input impedance level is optimal for a given system.

It’s important to remember that each new impedance setting/level requires the preamp to be run through at least 1 cycle of calibration in order to establish a new attenuation table at the new impedance level. A second calibration pass is highly recommended for newly established levels. Calibration must be run for each setting/level individually since calibration only operates on the currently selected setting/level.

Please consult the preamp controls section for detailed instructions on setting up impedance settings, adjusting impedance levels, and running calibration to generate a new attenuation table.

Once 2 or more impedance settings have been set up, you can switch between them in real time while listening to music or pushing through test signals.

Please note that if you switch to an impedance setting that is not defined, the audio output will shut off because there is no defined attenuation table. Switching back to a defined setting/level will switch the music back on.

You may or may not notice a qualitative difference between different impedance levels. Much depends on the specific equipment in your system.

Based on customer feedback and our own experience with adjustable impedance the optimal setting is one that provides sufficient impedance bridging (ratio of amp input impedance to source output impedance) between the source and the amp. Increasing the impedance bridging ratio further usually does not provide additional benefit and may in some cases actually have a negative impact on sound quality.

Exploring adjustable impedance is something you should only do deliberately and with a patient attitude. Configuring a new setting for the first time or changing an existing impedance level can be a bit confusing and the process and procedures may not seem intuitively easy. A careful read of this information on adjustable input impedance, together with information on LDR calibration and the related preamp controls is highly recommended.

Calibration is a self-contained measurement system that measures and records the resistance of each LDR against a 100-step attenuation schedule. The control command needed to achieve each targeted resistance step gets stored in permanent memory and subsequently used to set the resistance level of each LDR during normal operation.

Using LDRs for audio volume control is technically challenging because the relationship between control current and resistance within each LDRs is highly nonlinear, can vary considerably from one individual LDR to the next, and can also change over time as an LDR ages. This nonlinearity is clearly evident in the resistance versus control current shown in the graph below.

The conventional approach to overcoming these LDR challenges is to measure hundreds of LDRs to find sets of matching pairs. However, even when initially matched, LDR behavior can change as they normally age. This can degrade the stereo imaging and sound stage over time and allow channel balance to drift left or right. Moreover, if one of the matched LDRs fails, the preamp might be rendered unusable.

Tortuga Audio introduced in-situ LDR calibration in May, 2014 with the release of its V2 preamp controller. Built-in "auto" calibration of LDRs eliminated the need for testing and matching LDRs. Moreover, it allowed LDRs to be mounted in plug-in modules that are easily replaced should an LDR ever go bad. In-situe LDR calibration is a unique feature of Tortuga Audio preamps.

During calibration, four LDRs are each run through 100 calibration steps resulting in 400 total steps for a full calibration cycle that typically lasts for 10-15 minutes. If a calibration cycle hasn’t finished after 20 minutes, there’s probably a problem with at least 1 of the 4 LDRs.

During each calibration step, the resistance of the LDR is measured and compared to a target value. The target values are dependent on the specific input impedance value that the preamp is currently set at. If the input impedance is subsequently changed to a new value, calibration must be run again to build a new calibration table.

The control settings for each step of each LDR are stored in the controller’s EEPROM memory. These stored control settings are subsequently read from memory during normal operation and are used to set the resistance level of the LDRs (2 LDRs per stereo channel) to achieve the desired volume.

Calibration is initiated by the user through the infrared remote control. Once initiated by the user, the calibration process runs unattended and is typically completed within 10-15 minutes for all 4 LDRs.

Detailed procedures for running calibration in your Tortuga preamp can be found in the online documentation for your particular controller model. The procedure may vary depending on which preamp controller model (V2, V25, V3, V4 etc.), which firmware version and the type of display your preamp has.

There’s no fixed requirement for when you should run calibration. You could literally go months or even years without ever needing to run calibration. However, we recommend running calibration once every few months to ensure optimal performance.

If your preamp’s channel balance seems to have drifted either right or left of center, running calibration will most likely recenter the stereo image.

If the calibration process does not complete within a 20 minute period or otherwise stalls or goes into a repeating loop, this is a reliable indication that at least one LDR has gone out of specification and needs to be replaced. The LDRs are easily replaceable plug-in modules.

However, there may be times when disconnecting the interconnects can be advantageous during calibration. The reason for this is calibration is very sensitive to even modest ground loop currents and the preamp shares a common signal ground with all connected devices. When no sources or amps are connected to the preamp there’s only a single ground connection via the preamp’s power supply. This arrangement minimizes noise and ensures the best results.

In order to be useful, an LDR needs to predictably achieve a range of resistance levels in response to a command schedule. Since LDR resistance is largely determined by the LDR control current, a precision current controller is critical to achieving repeatable performance.

The LDR current controller shown below employs a precision op amp together with a transistor and current sense resistor to create a precision high speed closed loop controller that accurately achieves a target current level in response to a command voltage from a microcontroller.

Use of a precision op amp is key to this design. Precision op amps are optimized for applications where high accuracy, low noise, thermal stability, and minimal offset are essential to achieve precise signal processing.

The governing equation for the current controller effectively turns the inherently nonlinear LDR into a predictable linear device.

The V4 employs a proven 80 pin STM32G4 embedded 32 bit ARM Cortex microcontroller (U1) to handle all V4 control function including the generation of command signals to the LDR control loop discussed earlier as well as LDR calibration process needed to normalize the behavior of a set of 4 LDRs.

The microcontroller is programmed using a combination of the C++ and C languages. The "bare metal" application runs under a thin FreeRTOS real time operating system.

The V4 microcontroller runs at a frequency of 140 MHz and employs 16 bit timers to generate pulse width modulated (PWM) square waves with output running between 0 and 3.3 volts. The microcontroller PWM timers divide 3.3 volts into 65,535 discrete steps of 50.35 microvolts per step. This gives the V4 very fine control over volume level allowing for volume control increments of ~0.6 dB which is very smooth indeed, is far superior to any stepped attenuators using discrete resistor pairs, and is indistinguishable (to the human ear) from continuous analog control.

We turn that useless square wave into a smoothly averaged voltage value using a simple yet highly effective first order passive filter. The microcontroller modulates the resulting averaged voltage output by changing the duty cycle (the "ON" time) of the square wave pulse. The final smoothed PWM output becomes the command input to the LDR current control loop discussed earlier.

LDRs behave as first order filters with their own time constant. Translated into plain english, this means they don’t react instantly to control input changes. This filtering effect works in our favor because it further filters out any noise in the PWM command signal, yet they react fast enough to be highly responsive to level changes in listening volume.

The topic of LDR calibration is covered in Section 4.3 as part a section dedicated entirely to discussing how LDRs work and their use in the V4.

The V4 can be considered a type of stepped attenuator insofar that it breaks volume into 100 discrete steps of ~0.6 decibels per step over a 60 decibel control range. Unlike a conventional mechanically switched stepped attenuator or rotary potentiometer, LDRs are 100% opto-electronic with zero moving parts.

A granularity level of 100 steps means that the volume change between each step is smooth and continuous with no audible artifacts. There’s always a perfect volume level.

Each step change in volume can be made using either a handheld remote control or by using a rotary encoder (control knob) attached to the V4.

The LDRs reside in small plug-in daughter board that plugs into the main V4 board via the J1 and J2 headers. The LDR module is easily removed and replaced. There are 4 LDRs in each module with 2 LDRs per stereo channel. Early copies of the LDR module also had a memory chip present but is absent in later builds as this memory is no longer required.

Each ePot LDR module has 4 LDRs configured as two pairs. The topmost LDR pairs (RSeries and RShunt) are the right channel LDRs and the two bottom LDR pairs (LSeries and LShunt) are the left channel LDRs. If an LDR ever fails or goes out of specification, it’s a straightforward matter to replace the plug-in LDR module.

The V4 requires a source of clean 5 volt regulated DC power with a nominal capacity of 0.5 amps although actual current demand is typically no more than 0.3 amps. The V4 uses this 5 volt power directly and also has an on board linear regulator that produces 3.3 volts locally.

The Rev A J9 header uses a 4 position “JST" type connector made by the Japan Solderless Terminal company, or by other manufacturers using the same connector design. Subsequent board revisions use a naked 0.1 inch square pin male header.

The V4 switches between 4 stereo input sources using miniature electromechanical relays. These relays are shown in the image below. Audio inputs, output, and signal grounds connect to the V4 via the 12-pin J4 pin header, or alternatively through individual solder lugs for soldering wires directly to the board.

The K6 muting relay sits on the V4 board immediately underneath the LDR module. When the V4 is muted, the audio outputs (RO & LO) are switched to audio signal grounds (RG & LG), effectively killing the output.

The J2 header on the OLED display assembly connects to the J5 header on the V4 board via a 14 ribbon cable. The OLED cable carries the power and control signals for the OLED display module, the IR receiver module, and the rotary encoder. The IR receiver and the encoder are both part of the OLED display assembly.

The encoder module connects to the J2 header on the OLED display via a 4-wire square pin data cable. The encoder module DOES NOT connect directly to the V4 board.

The OLED display operates on 3.3 volt and is powered directly from the V4 board via the ribbon cable. The V4 communicates with the OLED display over a dedicated SPI serial data link.

The J5 header pins are labeled as follows in the clockwise direction:

Whereas single-ended stereo requires only a single 2-channel V4 board, a second V4 board is required for balanced audio applications. A designated primary board connects to an identical secondary board via a 4 wire cable.

The primary board is always assigned to handle the right channel and the secondary board handles the left channel. Within each of these 2 boards, the +phase of the balanced signal connects to the right channel, and the -phase signal connects to the left channel.

J6 is an 10-pin dual row (2x5) male pin header that provides several logic level status output signals, a 5 volt trigger out signal, plus both UART and I2C serial communications ports for communication with 3rd party external devices.

J6 status outputs are logic level (3.3V) signals only and should NOT be relied on to source or sink more than a few milliamps of current. The J6.LED signal can directly drive a typical LED equipped with an appropriate current limiting resistor. The J6.TRIG signal is a robust 5 volt but requires an external 5 to 12 volt boost to achieve a true 12 volt trigger output.

The J6 pinouts are labeled clockwise from upper left as follows:

The V4 Max can accommodate an optional solid state buffer board (sold separately) that mounts directly on to the V4 board using the same sockets as the LDR Module. The LDR Module is then plugged into the solid state buffer board.

The buffer board turns the V4 Max into an active solid state preamp with adjustable gain.

The manual for the solid state buffer board can be found in a separate section [ TBD ].

The firmware updating procedure for both the Max and Mini can be found in a separate section [ TBD ].

The V4 is designed to operate within nominal room temperature conditions that are typical for home stereo equipment. LDRs are known to be temperature sensitive. Therefore large departures from nominal home room temperature conditions  may cause the LDR attenuation module to operate poorly.  Operating an LDR attenuator module inside of equipment that gets very warm  may still work but you may have to run calibration after board has warmed up and stabilized.  We have not found this to be a problem within our own preamp products but the caution is valid.

A NewHaven OEM display screen was used in version A through C and had either a 22 or 20 pin horizontal control pin header along the top. The Tortuga Audio adapter board (not shown here) was soldered to the NewHaven OEM display via the horizonal pin header.

Version A display assembly used a second 2×5 IDC ribbon cable to carry encoder and IR receiver signals. This cable ran between the 10 pin V25.J3 header and the its corresponding 10 pin OLED.J3 header on the adapter board of the Rev A version of the OLED display module.

OLED display assembly versions B onwards do not use the second ribbon cable.

OLED display assemblies prior to June 2021 used a different 3-wire IR receiver module.

Our experience with LDRs is that very few go bad but those that do tend to go bad very early on in their life often within a few days or weeks of initial operation. If they get through this initial period they tend to last for several years if not indefinitely.

When listening to music, the key symptom indicating that an LDR has gone bad is a permanent shift in channel balance favoring either the left or right side. In some cases a channel’s volume may become fixed while the other channel operates normally. It’s extremely rare for an LDR to fail in such a way that it stops conducting the audio signal completely.

During a calibration cycle, a bad LDR will likely cause the calibration sequence to slow down or stop altogether while trying to calibrate a specific LDR. This is the most reliable way to identify which LDR needs replacing. It’s quite rare for more than a one LDR to go bad at the same time.

Remove Top Panel Screws - Remove the 6 socket head screws/washers from the top panel. Some units may not have these screws. Do NOT try to remove the top panel yet. The top panel is mounted into groves in the side panel and therefore must be slid out towards the rear once the rear panel has been detached.

Remove Rear Panel Screws - Remove the 4 socket head screws located in the 4 corners of the rear panel. Gently drop the rear panel assembly down slightly making room for the top panel to clear the top of the rear panel.

Remove/Slide-out Top Panel - At this point you should be able to slide the top panel towards the rear of the unit. Some panels may be difficult to slide out. Be very patient. Try to gently pull the panel. If the panel is resisting using a small flat screw driver to pry the front edge of the top panel away from the rear face of the front panel. Be careful not to gouge either the top panel or rear panel. Continue to nudge and pull the top panel out the rear of the unit until it’s fully removed.

Reassembly When Done - When you’re done with LDR replacement/maintenance simply reverse the above process. Please use a light touch when sliding the top panel back in place. Don’t force it if it sticks or gets skewed - carefully realign before continuing. Also please use a light touch when reinstalling all the screws since the screws may only be going into relatively soft bamboo material. If a screw gets stripped, remove the screw and panel, and put a few drops of superglue into the hole and give the glue time to fully harden. Then try again.

Remove Front/Rear Panel Screws - Remove the 4 socket head screws/washers from both the front and the rear panels.

Slide-out Assembly - The preamp assembly is attached to a slide-out mounting board that is located in the lower most set of slide rails. Gently withdraw the assembly by pulling the rear panel outwards. While doing so gently reorient and feed the front panel into the enclosure box. Stop withdrawing the assembly once you’ve exposed all the LDRs and can access them with your hand.

Reassembly When Done - When you’re done with LDR replacement/maintenance simply reverse the above process. Please use a light touch when sliding the mounting board/assembly back in place. Don’t force it if it sticks or gets skewed - carefully realign before continuing.

Remove Front/Rear Panel Screws - Remove only the 2 top socket head screws/washers from both the front and the rear panels. Leave the bottom 2 screws in place.

Lift off top enclosure - The enclosure is made up of a symmetrical top and bottom half-shell with a longitudinal split along both sides. Once the 2 top screws on the front and rear panels are removed there’s nothing holding the top shell in place except for friction. Gently lift the top shell up. Do not force it. Wiggle and pry gently. It will come up and off. Please note the front-to-back orientation of the top shell as you remove it. It must go back on the same way or else the 2 shells will not mate properly.

Reassembly When Done - When you’re done with LDR replacement/maintenance simply reverse the above process. Put the top shell back in place and replace the 2 socket head screws in the top corners of both the front and rear panels. DO NOT over tighten theses screws - you might shear them off and/or crack the acrylic front panel. Barely snug is sufficient.

Each LDR Module is a female socketed 4-pin module that is easily removed from the controller board and replaced with a new module. Each LDR Module fits onto a 2x2 male pin header on the controller board.

The LDR Modules are not keyed so there’s four possible ways to plug in a LDR Module but only one correct way. Each LDR Module has a white dot on its small circuit board.

IMPORTANT! - The white dot on the LDR Module must be aligned with the matching white dot located adjacent to each 2x2 male pin header on the controller board.

The first step in diagnosing and replacing a bad LDR is to familiarize yourself with the identity and location of each of the four attenuation LDRs on the particular model of preamp controller board present in your preamp. There are currently 2 different models of preamp controller board that uses replaceable plug-in LDR modules; the V2 and the V25. These are both discussed below.

The following table is helpful in identifying the 4 LDRs used in volume control that are subject to the calibration process. The calibration sequence is always #1 through #4. The V2 and V25 boards differ slightly in the physical locations of each of these LDRs.

The V2 and V25 preamp controller boards are shown below with each of the 4 LDRs identified. The above table cross-references the various ways of identifying each LDR.

It is most useful to identify the LDRs in terms of their calibration sequence (#1 through #4) since this sequence is shown on the preamp display during the calibration process.

To replace an LDR first remove power from the preamp. Then simply remove (unplug) the suspected bad LDR (the one at which calibration stopped progressing) and replace it with a new LDR Module.

IMPORTANT! - When installing a new LDR module make sure that the white dot on the LDR module circuit board is on the same side as the white dot on the controller circuit board. The LDR modules are NOT keyed so it’s possible to plug the module in 4 different ways but only 1 is the correct way.

After a new LDR module is installed, you should immediately run the unit through a cycle of calibration. This will rebuild the attenuation table for your current impedance setting/level and in doing so will measure and incorporate the unique performance curve of the new LDR module.

LDRs operate as pairs of Series & Shunt resistors with one pair for the Right channel and the other pair for the Left channel. If, after replacing a faulty LDR, the calibration process still slows down or halts at the same LDR as before, it’s likely that it’s companion LDR is the cause of the problem. In this case, remove the new LDR and put the old LDR back. If calibration stopped at LDR #1, replace LDR #2 instead. If calibration stopped at LDR #2, replace LDR #1 instead. If calibration stopped at LDR #3, replace LDR #4 instead. If calibration stopped at LDR #4, replace LDR #3 instead. Then run calibration again. Chances are good that calibration will now run to completion normally. In rare cases you may find you have to replace both the Series and Shunt LDR Module for a given channel in order for calibration to work properly.

Balanced preamps utilize 2 preamp controller boards. When facing the front of the preamp looking towards the rear of the preamp, the rightmost controller board is designated as the primary (master) and the left board is designated as the secondary (slave). All user control inputs are handled by the primary board which in turns controls the secondary board.

For purposes of diagnosing LDR replacement in balanced preamps, it’s best to view the left/right channel labels on each controller boards as NOT necessarily being synonymous with the Left and Right stereo channels and simply think of them as LDRs #1 through #4 in terms of their calibration sequence.